Terms

Return and Refund Policy

Thanks for shopping with us at www.threebearsclothingco.com.au

If you are not entirely satisfied with your purchase, we’re here to help.

 

Note: returns are only available for faulty or damaged goods. If you simply change your mind or purchased the wrong size for yourself we can offer you a credit note for our store for the paid price of the item.

 

Returns

You have 30 calendar days to notify us of the return of an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Your items need to have the receipt or proof of purchase.

 

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). The time upon which your refund will show in your account, will vary depending on individual card issuers policies.

 

Shipping

You will be responsible for paying for your own shipping costs for retuning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.

 

Contact us

If you have any questions on how to return your item to us, contact us on the following:

shop@threebearsclothingco.com.au